Terms and Conditions
Effective Date: August 7, 2025
Website: www.tailwaves.com
Business Name: Tailwaves
Business Type: E-commerce (Premium Pet Products)
1. Acceptance of Terms
By accessing or using this website, you agree to be bound by these Terms and Conditions and all applicable laws and regulations. If you do not agree, please do not use Tailwaves.com.
2. Eligibility
To make a purchase on Tailwaves.com, you must:
Be at least 18 years old
Provide accurate and complete information
Have the legal right to use the payment method provided
3. Products and Descriptions
Tailwaves curates premium-quality pet products. While we strive for accuracy, we do not guarantee that product descriptions, images, or prices are error-free.
We reserve the right to:
Modify or discontinue products at any time without notice
Limit quantities purchased per order or customer
4. Pricing and Payments
All prices are listed in USD unless otherwise stated. We accept major credit/debit cards and third-party payment gateways (e.g., Payoneer, Stripe).
Tailwaves reserves the right to:
Change pricing at any time
Cancel orders if payment is not verified
5. Shipping & Delivery
We ship across the United States. Delivery times may vary based on location, product availability, or third-party carriers.
Estimated delivery: 5–10 business days
Delays may occur during holidays or unforeseen circumstances
Tracking information will be provided after dispatch
6. Returns & Refunds
We accept returns under the following conditions:
Request is made within 14 days of delivery
Product must be unused and in original packaging
Non-returnable items:
Used products
Sale items
Perishable or hygiene-related items
Please refer to our Return Policy for full details.
7. Intellectual Property
All content on Tailwaves.com—including logos, images, text, graphics, and designs—is the intellectual property of Tailwaves and may not be copied, reproduced, or used without permission.
8. User Conduct
You agree not to:
Use the site for unlawful purposes
Interfere with site security or operations
Attempt unauthorized access to any part of the website
9. Third-Party Links
Our site may contain links to third-party websites. Tailwaves is not responsible for the content, terms, or practices of these external sites.
10. Disclaimer of Warranties
All products and services are provided “as is” without warranties of any kind. We make no guarantees regarding product outcomes or suitability.
11. Limitation of Liability
Tailwaves shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of the website or products.
12. Modifications to Terms
We reserve the right to update these Terms at any time. Changes will be effective upon posting on this page. It is your responsibility to review these Terms regularly.
13. Governing Law
These Terms and your use of Tailwaves.com shall be governed by the laws of the United States.
14. Contact Us
For questions or concerns regarding these Terms and Conditions, please contact:
Email: contact@tailwaves.com